防詐騙宣導資訊 Anti-Fraud Awareness Information
親愛的顧客您好：
Dear Valued Customer,
為保障您的權益，請仔細閱讀以下注意事項，避免詐騙。
To protect your rights, please read the following precautions carefully to avoid fraud.
重要提醒 Important Notice
焦糖生活選品未委託任何外部單位（如：行銷公司、顧問公司等）進行電話、簡訊、網頁或通訊軟體（如 LINE 等）行銷相關業務或收集個人資料。
Caramel Living Style has never authorized any third-party organizations (such as marketing or consulting companies) to conduct phone calls, text messages, web promotions, or data collection through communication apps (such as LINE).
若您看到中國網站資訊或收到相關來電通知，可能皆為詐騙，懇請您切勿上當。
If you encounter any information from Chinese websites or receive suspicious calls, these are likely scams—please do not be deceived.
如接獲類似電話或看到可疑網頁在收集個資，請致電相關單位諮詢或檢舉：
If you receive similar calls or find suspicious websites collecting personal data, please contact the authorities below:
- 警政署反詐騙專線：165
Anti-Fraud Hotline: 165 - 警政署165全民防騙網：https://www.165.gov.tw/
National Anti-Fraud Website: https://www.165.gov.tw/
焦糖生活選品再次聲明 Caramel Living Style Statement
- 不會利用電話通知會員訂單錯誤
No phone calls regarding order errors
我們絕對不會以電話方式告知會員因訂單設定錯誤或轉帳未成功等問題。
We will never notify customers by phone about order errors or failed payments. - 不會要求會員操作ATM提款機
No ATM operations will be requested
我們不會要求會員前往ATM操作解除分期或退款等動作。
We will never ask customers to use an ATM to cancel installments or process refunds. - 不會要求提供銀行或信用卡資料
No requests for banking or credit card details
我們不會要求您在電話中提供任何銀行帳戶或信用卡資訊。
We will never ask you to provide banking or credit card information over the phone.
取得最新防詐騙資訊的管道 How to Access the Latest Anti-Fraud Information
- 165專線官方網站：www.165.gov.tw
165 Official Website - LINE官方宣導帳號（搜尋官方帳號「165」或ID搜尋 @tw165）
LINE Official Account (search “165” or ID “@tw165”) - 165反詐騙宣導臉書：www.facebook.com/165bear
165 Anti-Fraud Facebook Page - 165反詐騙App
165 Anti-Fraud App - 刑事警察局官方網站：www.cib.gov.tw
Criminal Investigation Bureau Official Website